{"id":3362,"date":"2020-09-10T01:00:00","date_gmt":"2020-09-10T05:00:00","guid":{"rendered":"https:\/\/www.canspace.ca\/blog\/?p=3362"},"modified":"2020-09-07T18:16:16","modified_gmt":"2020-09-07T22:16:16","slug":"are-you-safeguarding-your-customers-information","status":"publish","type":"post","link":"https:\/\/www.canspace.ca\/blog\/security\/are-you-safeguarding-your-customers-information\/","title":{"rendered":"Are You Safeguarding Your Customers\u2019 Information?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you\u2019re a business, you by definition know sensitive information about your customers. At the very least, you know physical and email addresses. But if you process payments through your site, and particularly if you handle subscription-type payments that are recurring, you may also store financial information about your customers\u2019 methods of payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve all seen the numerous news articles about data breaches affecting major businesses. For small businesses, even more is at stake, because it\u2019s much easier for a customer to decide to no longer transact with a small business after a data breach.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some tips for better safeguarding customer info:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Figure out what info you have<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Take an inventory of every type of information you store about your customers in all your different systems. You\u2019ll need to know this before you can think about safeguarding the data. This includes third party websites or partners you use with whom you share data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Don\u2019t store more than you have to<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We live in a data-obsessed society right now, but as an operating business, the right choice may actually be to get rid of data you don\u2019t need to be storing, such as extra info that\u2019s not needed, or any info on customers that haven\u2019t been active in a certain period of time (say, 3 years).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Protect your website in general<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At CanSpace Solutions, we run a number of processes to <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.canspace.ca\/blog\/security\/what-is-a-web-application-firewall-and-how-does-it-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">safeguard your site from the most common types of hacker attacks.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Add extra protection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve written about <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.canspace.ca\/blog\/wordpress\/do-you-need-a-dedicated-wordpress-security-plugin\/\" target=\"_blank\" rel=\"noreferrer noopener\">adding extra security layers for your site<\/a> for extra protection.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.canspace.ca\/blog\/wp-content\/uploads\/2020\/09\/canspace-solutions-are-you-safeguarding-your-customers-information-92.png\" alt=\"\" class=\"wp-image-3365\" srcset=\"https:\/\/www.canspace.ca\/blog\/wp-content\/uploads\/2020\/09\/canspace-solutions-are-you-safeguarding-your-customers-information-92.png 1024w, https:\/\/www.canspace.ca\/blog\/wp-content\/uploads\/2020\/09\/canspace-solutions-are-you-safeguarding-your-customers-information-92-300x150.png 300w, https:\/\/www.canspace.ca\/blog\/wp-content\/uploads\/2020\/09\/canspace-solutions-are-you-safeguarding-your-customers-information-92-768x384.png 768w, https:\/\/www.canspace.ca\/blog\/wp-content\/uploads\/2020\/09\/canspace-solutions-are-you-safeguarding-your-customers-information-92-740x370.png 740w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. Train your staff on phishing and other attempts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With so many safeguards for your site, the most likely breach is actually likely to be from human error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Follow encryption protocols for data stored on servers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll want to look into a solution that makes sense for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Get an SSL for your site<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At this point, an <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.canspace.ca\/blog\/security\/ssl-certificates-are-not-all-equal-when-it-comes-to-trust\/\" target=\"_blank\" rel=\"noreferrer noopener\">SSL certificate<\/a> for an operating business is more of a must than an option.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Add extra customer authentication to your site<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have customer accounts with logins, consider two-factor authentication using a phone number or an email code. That\u2019s really the golden standard when it comes to security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Come up with a plan in case a breach does happen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This doesn\u2019t have to be very specific unless you\u2019re a large corporation, but it would still be helpful to outline what that steps will be if you find out<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about website security, don\u2019t hesitate to <a href=\"https:\/\/www.canspace.ca\/contact.html\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">contact us<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re a business, you by definition know sensitive information about your customers. At the very least, you know physical and email addresses. But if you process payments through your site, and particularly if you handle subscription-type payments that are recurring, you may also store financial information about your customers\u2019 methods of payment. We\u2019ve all [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3364,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"client_name":"","client_title":"","client_company_name":"","client_url":"","client_quote":"","footnotes":""},"categories":[143],"tags":[],"class_list":["post-3362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are You Safeguarding Your Customers\u2019 Information? - Canada&#039;s Leading Web Hosting and Domain Name Provider<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.canspace.ca\/blog\/security\/are-you-safeguarding-your-customers-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are You Safeguarding Your Customers\u2019 Information? - Canada&#039;s Leading Web Hosting and Domain Name Provider\" \/>\n<meta property=\"og:description\" content=\"If you\u2019re a business, you by definition know sensitive information about your customers. 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