- Canada's Leading Web Hosting and Domain Name Provider

Hosting Resellers: How to Get Your Operation Off the Ground

There are two aspects of being a hosting reseller — customer acquisition and ongoing support. 

As far as ongoing support, when you get to a certain number of customers, you’ll likely want to enable customers to submit tickets for their services. While we certainly handle any server-related issues, you likely want to be handling the tickets and interacting with the customer yourself. But you don’t really need to worry about customer support until you take care of a much more important step: acquiring some customers for your hosting business.

Customer Acquisition 

By far the biggest challenge you will have as a reseller of hosting will be customer acquisition. Think about it — your product has been designed for you, so that challenge is out of the way. Now you just have to find the people to purchase it. 

The best way to do this is to find a way to distinguish your hosting services from everyone else in the marketplace. One great way to approach this is to try to figure out your niche. For example, you want to brand your company very clearly with something that is easy to remember. You may want to be known as the company that answers the phone on the first ring, every time. Or, you may want to specialize in selling hosting services to a very particular demographic, such as brick and mortar stores in your town who need their own websites. 

Whichever way you go, to really grow your audience base, you should implement some kind of strong word-of-mouth type program. Referrals tend to work well in this regard, if the reward is significant enough. For example, you can tell all your existing customers that they can get half off on their hosting for the year if they refer another customer to you. Though you’ll be losing a little potential revenue, you’ve effectively outsourced your sales program to your customers, and that’s a very efficient way to generate inbound sales.

Some other benefits of our hosting platform:

All servers from CanSpace are powered by entirely by 100% Canadian-generated green energy. Power comes directly from the Beauharnois hydroelectric generating station in Quebec. The data center was also architected to not use air conditioning, instead using proprietary cooling technology developed in-house. What does this all mean for reseller hosting clients? It means that in addition to supporting the Canadian energy sector, by choosing CanSpace you are also choosing to have a green carbon footprint. Use this angle to sell hosting to your more environment-conscious clients.

We have over 7.5 Tbps of network capacity available in our data centre to support our customers. We have multiple backbone bandwidth carriers, redundant storage, and our entire infrastructure is fully redundant at multiple levels.

All CanSpace hosting services include protection against all types of DDoS attacks. A 160 Gbps anti-DDoS infrastructure has been set up in our data centre to mitigate up to 480 Gbps of traffic, 24/7.

All this translates into one thing: superlative hosting services that you can feel good about selling to your customers. 

We offer three different plans for our resellers:

Bronze Plan

The Bronze Plan is a great way to get started. It offers 85Gb of disk space and 1000 Gb of monthly bandwidth. 

Gold Plan

The Gold plan offers 130Gb of disk space and 2000Gb of monthly bandwidth. It also comes with a free Let’s Encrypt SSL certificate for all domains!

Titanium Plan

The Titanium plan offers 200Gb of disk space and unlimited monthly bandwidth. It also includes a free Comodo SSL certificate for all domains that’s a step up from the default Let’s Encrypt certificate. Finally, this plan comes with a dedicated support representative that will be there to answer your questions around the clock. 

Ready to give reselling hosting a try? Get in touch with us to discuss how to get started!

CanSpace Team

CanSpace Solutions is Canada's leading domain name registrar and web hosting provider. Keep an eye on our blog for expert information on domain names, websites, and running a business online.