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Activate SSL and fix Not Secure warnings

If your site shows a "Not Secure" warning in the browser, or visitors see a full red warning page...

How do I add another domain to my web hosting account?

Your hosting plan comes with your primary domain built in, but you can add additional domains,...

How do I install WordPress, Joomla, or Magento, or other popular software?

Softaculous is a one-click installer built into cPanel that sets up WordPress, Joomla, Magento,...

How do I launch the free site builder (SiteJet)?

SiteJet is a visual, AI-assisted website builder included free with every CanSpace hosting plan....

How do I log in to my web hosting control panel (cPanel) account?

cPanel is where you manage the day-to-day of your hosting account — email accounts, databases,...

How to preview your site before updating DNS

When you're migrating a site to CanSpace, you'll often want to confirm everything works correctly...

I uploaded my site, but the "Coming soon" page still appears.

If you've uploaded your website but visitors still see a "Coming soon" page, it's almost always...

Medium Hosting Plan Bandwidth Limits

Understanding “Unlimited” Bandwidth on Shared Hosting Plans Overview Our Medium Shared Hosting...

Mixed content warnings after enabling HTTPS

After switching a site to HTTPS, you may see a warning in the browser address bar — "Not fully...

Request a backup restore

If something has gone wrong with your website — a bad update, a mistaken file deletion, a...

SSL at CanSpace — what is included and how it works

An SSL certificate is what enables https:// on your website and puts the padlock in the browser....

SSL expiry notifications - do I need to do anything?

Occasionally you'll get an email from cPanel or from us saying an SSL certificate on your account...

SiteJet and DNS: what happens when you publish

SiteJet's Publish button uploads the files for your site, but it can't make visitors find them....

SiteJet publishing troubleshooting

SiteJet's Publish button takes the design you've built in the editor and pushes it to your live...

Understanding HTTP error codes

HTTP error codes in the 5xx range — 500, 502, 503, 504 — mean something went wrong on the server...

Website performance troubleshooting checklist

Slow sites lose visitors and rank worse in search results. If your site is loading sluggishly,...

What is my MySQL server hostname?

Quick answer: use localhost (no quotes, no port number) as the MySQL server hostname in...